Terms and Conditions

Rio Unbound is an independent brand offering private experiences in Rio de Janeiro and selected private day trips.

You may use this website for personal travel research, to explore Rio Unbound experiences and to contact us about a possible private experience.

You must not misuse the website, interfere with its operation, attempt unauthorized access, submit unlawful or abusive material, or use its content in a way that infringes applicable rights.

Submitting a Travel Brief, sending an email, contacting us through WhatsApp or asking for a proposal does not by itself create a confirmed booking.

A booking becomes confirmed only when the requirements stated in the applicable proposal or booking confirmation have been completed.

The details of a proposed experience — including itinerary, inclusions, exclusions, date, duration, price, payment requirements and any applicable cancellation conditions — are communicated separately before confirmation.

Our Payment & Cancellation Policy sets out the general rules for direct bookings. Any booking-specific third-party conditions disclosed in your proposal apply only to the affected component, and mandatory rights always prevail.

We aim to keep the information on this website accurate and useful. However, attraction operations, access rules, schedules, weather conditions, traffic, third-party services and other circumstances can change.

Journal and planning content is intended to help travelers understand options and make informed decisions; it is not a guarantee that a particular condition will exist on a future date.

Experiences, guides, drivers, boats, attraction access and other services may be subject to availability or operational conditions.

When a confirmed service needs to change, the applicable booking terms and direct communication with the traveler govern how that situation is handled.

Some experiences may involve attractions, transport providers, restaurants, boats or other services operated by third parties.

Where third-party terms or operating rules apply, they may affect the delivery of that part of the experience.

Links to third-party websites are provided for convenience or useful context. Rio Unbound does not control those websites or their content, availability or privacy practices.

Unless otherwise indicated, the original text, design and Rio Unbound brand materials on this website are protected by applicable intellectual-property laws.

Some images or other materials may be used under licenses or permissions granted by third parties and remain subject to the rights of their respective owners.

You may use the information on this website for your own travel planning. Republishing, systematically copying or commercially exploiting substantial parts of the website without permission is not allowed.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

To the extent permitted by applicable law, Rio Unbound is not responsible for losses caused solely by reliance on outdated third-party information, third-party websites or circumstances outside our reasonable control.

These Terms are governed by the laws of Brazil, without limiting any mandatory consumer or data-protection rights that may apply to you.

Any dispute will be handled by the competent jurisdiction determined under applicable law.

We may update these Terms when our website, services or legal requirements change. The date at the top of this page shows when this version was last updated.

Questions about these Terms can be sent to contact@riounbound.com.